Website Privacy Policy
This privacy protection policy sets out how R.L.Lovatt Ltd. uses and protects any information that you give R.L.Lovatt Ltd. when you use our website.
This policy is set out to make sure we’re honest and clear about your privacy whilst visiting the R.L.Lovatt Ltd. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. To find out abut data privacy for individuals and your rights, click here.
1. Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
1.1 Personal Data – means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our website. This definition shall, where applicable, incorporate the definitions provided in the General Data Protection Regulation (“GDPR”); and
1.2 We/Us/Our/we/us/our – means R.L.Lovatt Limited, a limited company registered in England under Company Number 00717516, whose VAT Number is 146553068, whose registered address is Manor Street, Bury, Lancashire, BL9 7BL and whose main trading address is as above.
1.3 Our website/our website – means this website; rllovatt.com
2. Your Rights
The General Data Protection Regulation or “GDPR” gives certain rights to individuals in relation to their Personal Data. The GDPR forms part of the data protection regime in the UK, together with the new Data Protection Act 2018 (DPA 2018). This website ensures to comply with this law allowing our wesbite users to control their personal data collected. Your rights include:
2.1 – The right to be informed
2.2 – The right of access
2.3 – The right to rectification
2.4 – The right to erasure
2.5 – The right to restrict processing
2.6 – The right to data portability
2.7 – The right to object
2.8 – Rights in relation to automated decision making and profiling.
3. Our Company and Website Information
3.1 – This website is owned by R.L.Lovatt Limited, a limited company registered in England under company number 717516, whose registered address is Manor Street, Bury, Lancashire, BL9 7BL and whose main trading address is as above.
3.2 – Our website is managed and operated by madewithjade.com
3.3 – Our website is hosted with Infoserve
3.4 – Our VAT number is GB 146 5530 68
3.5 – Our Data Protection Officer can be contacted by email at [email protected], by telephone on 0161 763 6090, or by post at Manor Street, Bury, Lancashire, BL9 7BL.
3.6 – Please see our Memberships and Accreditation Page for a full list of our memberships.
4. What we collect through this website
4.1 – When you use any of our website contact forms, we may request any of the following information from you; name, address, telephone number, email address, job title and any other information relating to the enquiry you submit. This allows us to provide you with the most accurate information and quality customer service.
5. What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
5.1 – Internal record keeping.
5.2 – We may use the information to improve our products and services.
5.3 – We may use the information to customise the website according to your interests.
5.4 – We will send emails with respect to enquiries received through our contact forms.
5.5 – We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
5.6 – We do not currently distribute email newsletters and email marketing to emails we have on file.
6. Cookies
6.1 – A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
6.2 – Our website uses cookies to help provide you with the best experience we can. By accepting and closing the cookies banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies. To find out more about how we use cookies on our website, or how to opt-out of these cookies, please refer to the our Cookies Policy.
7. Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
8. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. These websites will have their own privacy policies for which we do not accept any responsibility. This policy does not extend to your use of any other website or to any information you may provide or may be collected by any other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
9. Customer Testimonials
We post customer testimonials on our websites, which may contain personal information such as first name, last name, date and location. We obtain each customer’s consent prior to posting the testimonial. If you would like your testimonial removed from our website please contact [email protected]
10. Controlling your Personal Information
10.1 – If you would like a copy of the information we hold on you please email us at [email protected].
10.2 – If you believe that any information we are holding on you is incorrect or incomplete, please email us at [email protected].
10.3 – If you would us to delete your data please contact [email protected].
11. Contact Us
If you have any questions regarding our Privacy Policy, please contact our Data Protection Officer by email at [email protected], by telephone on 0161 763 6090, or by post at Manor Street, Bury, Lancashire, BL9 7BL.
12. Changes to this Policy
R.L.Lovatt Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 23/07/17.